Multi-Factor Authentication

Password theft has become a significant cybersecurity threat which has led Franklin’s cybersecurity insurance provider to set new requirements for our coverage. Franklin’s cybersecurity insurance provider will be requiring all staff with a franklinps.net OR franklinma.gov email to use the industry standard protection against password theft referred to as "multi-factor authentication" (MFA) or “two-factor authentication” (2FA)

• What is Multi-Factor Authentication (MFA)?
  • Multi-factor authentication uses two (or more) different methods to identify a user as opposed to just a single password.
    • The first factor can be something you know (your password)
    • The second factor is something you physically have (typically your phone).
  • Once in place, even if someone steals your password (because they “know” it), they cannot access your account without access to your phone (because they don’t “have” it, you do) .
  • Setting up MFA is recommended for both personal and work accounts.
  • For more information CLICK HERE to view a video !
     
• Will I have to do this EVERY time I login ?
  • You will not need to enter both factors every time you login.  Once configured, the first time you login with MFA, you check “☑ remember” .  This will reduce the frequency of being prompted for your second factor to about once per month or longer.
  • If you login to a new device for the first time you will be prompted for your second factor
     
• Click here for Setup Instructions (PDF)